Warranty Policy

Mervani stands behind the quality of its products.

Limited Warranty

All products are covered by a 30-day limited warranty from the date of delivery against manufacturing defects.

This warranty covers defects in materials or workmanship under normal use.

What Is Not Covered

The warranty does not cover:

• Damage caused by misuse or accidents.

• Normal wear and tear.

• Improper maintenance.

• Unauthorized modifications or repairs.

• Damage caused by improper storage.

Warranty Claims

To submit a warranty claim, please contact us with:

• Your order number.

• A description of the issue.

• Clear photos or videos showing the defect.

Our team will review your request and respond within 2 business days.

If your claim is approved, we may offer:

• A replacement.

• A full refund.

• A partial refund.

• Store credit.

The appropriate solution will depend on the specific situation.

Contact

Email: shopmervani@gmail.com

WhatsApp: +55 44 99745-9509